Privacy Policy

A legal disclaimer

At Zaffra, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make a purchase.

Privacy Policy - the basics

1. Information We Collect

When you visit or make a purchase from our site, we may collect the following information:

Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
Order History: Details of products purchased, order dates, and transaction amounts.
Device Information: IP address, browser type, time zone, and cookie data.
Communication Data: Emails or messages you send to us for support, inquiries, or feedback.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates and respond to inquiries
Improve our website and customer experience
Send promotional emails (if you opt in)
Detect and prevent fraudulent transactions

3. Sharing Your Information

We do not sell your personal data. We may share limited information with:

Payment processors to complete your purchase
Shipping carriers to deliver your order
Service providers (e.g., website hosting, analytics) to support our operations
Legal authorities if required to comply with applicable laws

All partners are required to protect your data in accordance with this policy.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyse traffic, and offer personalized content. You can control cookie settings through your browser.

5. Data Security

We use secure technologies (SSL encryption, firewalls, etc.) to protect your data. While no method is 100% secure, we strive to maintain the highest security standards.